/* Staff Dispatch — sticky dispatch bar with tabs; one working column of rows and panels; detail opens in a side sheet. */
:root{
  --bg:#edf1ef; --surface:#ffffff; --sunk:#e3e9e6; --ink:#13201c; --muted:#5b6b66; --line:#d3dcd8;
  --accent:#0c6555; --accent-ink:#ffffff; --accent-soft:#d3eae3;
  --ok:#1f7546; --ok-soft:#d9efe1; --warn:#9c5a00; --warn-soft:#f9ead0; --crit:#b0251c; --crit-soft:#f8dcd8;
  --info:#2a5aa2; --info-soft:#dce6f6; --idle:#6a7773; --idle-soft:#e4e9e7;
  --shadow:0 1px 2px rgba(19,32,28,.06),0 10px 30px rgba(19,32,28,.10);
  --f-body:'Manrope',ui-sans-serif,system-ui,-apple-system,'Segoe UI',sans-serif;
  --f-mono:'JetBrains Mono',ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;
  --r:10px;
}
@media (prefers-color-scheme: dark){:root:not([data-theme="light"]){
  --bg:#0e1413; --surface:#161f1d; --sunk:#1d2826; --ink:#e3ebe8; --muted:#93a39e; --line:#2a3633;
  --accent:#4fc1a8; --accent-ink:#06201a; --accent-soft:#183a33;
  --ok:#6dcd94; --ok-soft:#173527; --warn:#f0b452; --warn-soft:#3a2c12; --crit:#ff8b80; --crit-soft:#3d1c19;
  --info:#8db5f7; --info-soft:#1b2a44; --idle:#97a5a1; --idle-soft:#232e2c;
  --shadow:0 1px 2px rgba(0,0,0,.3),0 12px 32px rgba(0,0,0,.45); color-scheme:dark;
}}
:root[data-theme="dark"]{
  --bg:#0e1413; --surface:#161f1d; --sunk:#1d2826; --ink:#e3ebe8; --muted:#93a39e; --line:#2a3633;
  --accent:#4fc1a8; --accent-ink:#06201a; --accent-soft:#183a33;
  --ok:#6dcd94; --ok-soft:#173527; --warn:#f0b452; --warn-soft:#3a2c12; --crit:#ff8b80; --crit-soft:#3d1c19;
  --info:#8db5f7; --info-soft:#1b2a44; --idle:#97a5a1; --idle-soft:#232e2c;
  --shadow:0 1px 2px rgba(0,0,0,.3),0 12px 32px rgba(0,0,0,.45); color-scheme:dark;
}
*{box-sizing:border-box}
body{background:var(--bg);color:var(--ink);font-family:var(--f-body);font-size:14.5px;line-height:1.5}
body::before{content:"";position:fixed;inset:0 0 auto;height:env(safe-area-inset-top,0px);z-index:10;background:var(--surface)}
h1,h2,h3{margin:0;text-wrap:balance;letter-spacing:-.01em}
button,input,select,textarea{font:inherit;color:inherit}
:focus-visible{outline:2px solid var(--accent);outline-offset:2px}
.gutter{padding-left:max(16px,env(safe-area-inset-left,0px));padding-right:max(16px,env(safe-area-inset-right,0px))}
.inner{max-width:1180px;margin:0 auto}

/* top bar */
.top{position:sticky;top:env(safe-area-inset-top,0px);z-index:5;background:var(--surface);border-bottom:1px solid var(--line)}
.top .inner{display:flex;align-items:center;gap:12px 20px;flex-wrap:wrap;padding-block:10px}
.brand{display:flex;align-items:center;gap:10px;font-weight:800;font-size:16px;letter-spacing:-.02em}
.brand-mark{width:26px;height:26px;border-radius:7px;background:var(--accent);display:grid;place-items:center;color:var(--accent-ink);font-family:var(--f-mono);font-size:12px;font-weight:600}
.tabs{display:flex;gap:2px;background:var(--sunk);padding:3px;border-radius:9px;overflow-x:auto;max-width:100%}
.tab{border:0;background:none;padding:6px 12px;border-radius:7px;font-weight:600;color:var(--muted);cursor:pointer;white-space:nowrap;display:flex;gap:6px;align-items:center}
.tab:hover{color:var(--ink)}
.tab[aria-current="page"]{background:var(--surface);color:var(--ink);box-shadow:0 1px 2px rgba(0,0,0,.08)}
.tab .n{font-family:var(--f-mono);font-size:11px;background:var(--accent-soft);color:var(--accent);padding:0 6px;border-radius:99px}
.as{margin-left:auto;display:flex;align-items:center;gap:8px;color:var(--muted);font-size:13px}
.as select{max-width:170px}

main{padding-block:22px 60px}
.banner{border:1px solid var(--line);background:var(--surface);border-radius:var(--r);padding:10px 14px;margin-bottom:16px;display:flex;gap:10px;align-items:flex-start}
.banner.warn{border-color:var(--warn);background:var(--warn-soft)}
.banner.crit{border-color:var(--crit);background:var(--crit-soft)}

/* controls */
.btn{border:1px solid var(--line);background:var(--surface);padding:7px 13px;border-radius:8px;font-weight:600;cursor:pointer;display:inline-flex;align-items:center;gap:6px;white-space:nowrap}
.btn:hover{border-color:var(--muted)}
.btn.primary{background:var(--accent);border-color:var(--accent);color:var(--accent-ink)}
.btn.primary:hover{filter:brightness(1.08)}
.btn.danger{color:var(--crit)}
.btn.danger.armed{background:var(--crit);border-color:var(--crit);color:var(--surface)}
.btn.small{padding:4px 10px;font-size:13px}
.btn:disabled{opacity:.5;cursor:not-allowed}
input[type=text],input[type=search],input[type=date],input[type=tel],select,textarea{border:1px solid var(--line);background:var(--surface);border-radius:8px;padding:7px 10px;min-width:0;width:100%}
textarea{resize:vertical;min-height:80px}
.seg{display:inline-flex;background:var(--sunk);border-radius:8px;padding:3px;gap:2px;flex-wrap:wrap}
.seg button{border:0;background:none;padding:5px 11px;border-radius:6px;font-weight:600;font-size:13px;color:var(--muted);cursor:pointer}
.seg button[aria-pressed="true"]{background:var(--surface);color:var(--ink);box-shadow:0 1px 2px rgba(0,0,0,.08)}

.page-head{display:flex;align-items:flex-end;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-bottom:16px}
.page-head h1{font-size:24px;font-weight:800}
.page-head p{margin:2px 0 0;color:var(--muted)}
.toolbar{display:flex;gap:10px;flex-wrap:wrap;align-items:center;margin-bottom:14px}
.toolbar .search{flex:1 1 220px;max-width:340px}
.toolbar select{width:auto;max-width:200px}

/* stats */
.stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:10px;margin-bottom:20px}
.stat{background:var(--surface);border:1px solid var(--line);border-radius:var(--r);padding:12px 14px;text-align:left;cursor:pointer;display:flex;flex-direction:column;gap:2px}
.stat:hover{border-color:var(--muted)}
.stat .lbl{font-size:11.5px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted)}
.stat .val{font-family:var(--f-mono);font-size:28px;font-weight:600;font-variant-numeric:tabular-nums;line-height:1.2}
.stat .sub{font-size:12.5px;color:var(--muted)}
.stat.crit .val{color:var(--crit)} .stat.warn .val{color:var(--warn)} .stat.ok .val{color:var(--ok)}

.grid2{display:grid;grid-template-columns:minmax(0,1.1fr) minmax(0,1fr);gap:16px}
@media (max-width:860px){.grid2{grid-template-columns:minmax(0,1fr)}}
.panel{background:var(--surface);border:1px solid var(--line);border-radius:var(--r);min-width:0}
.panel>header{display:flex;justify-content:space-between;align-items:center;gap:8px;padding:12px 14px;border-bottom:1px solid var(--line)}
.panel>header h2{font-size:14px;font-weight:800}
.panel>header .hint{font-size:12.5px;color:var(--muted)}
.panel .body{padding:6px 0}
.panel .empty{padding:22px 16px;color:var(--muted);text-align:center}

/* rows */
.list{display:flex;flex-direction:column;gap:6px}
.row{display:grid;grid-template-columns:4px minmax(0,1fr) auto;gap:0 12px;align-items:center;background:var(--surface);border:1px solid var(--line);border-radius:var(--r);padding:10px 14px 10px 0;cursor:pointer;text-align:left;width:100%;overflow:hidden}
.row:hover{border-color:var(--muted)}
.row .stripe{align-self:stretch;margin:-10px 0;background:var(--idle)}
.row .main{min-width:0}
.row .title{font-weight:700;overflow-wrap:anywhere}
.row .meta{display:flex;flex-wrap:wrap;gap:4px 12px;color:var(--muted);font-size:13px;margin-top:2px}
.row .side{display:flex;gap:8px;align-items:center;justify-content:flex-end;flex-wrap:wrap}
.row.done .title{color:var(--muted);text-decoration:line-through;text-decoration-color:var(--line)}
@media (max-width:560px){.row{grid-template-columns:4px minmax(0,1fr)}.row .side{grid-column:2;justify-content:flex-start;margin-top:6px}}
.mini{display:flex;gap:10px;align-items:baseline;padding:9px 14px;border-top:1px solid var(--line);cursor:pointer;background:none;border-left:0;border-right:0;border-bottom:0;width:100%;text-align:left}
.mini:first-child{border-top:0}
.mini:hover{background:var(--sunk)}
.mini .t{flex:1;min-width:0;overflow-wrap:anywhere}
.mini .why{font-size:12.5px;font-weight:700;white-space:nowrap}
.code{font-family:var(--f-mono);font-size:12px;color:var(--muted);font-weight:600;white-space:nowrap}

.pill{display:inline-flex;align-items:center;gap:5px;font-size:12px;font-weight:700;padding:2px 9px;border-radius:99px;white-space:nowrap;background:var(--idle-soft);color:var(--idle)}
.pill::before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor}
.s-open,.s-new{background:var(--info-soft);color:var(--info)}
.s-progress,.s-investigating{background:var(--warn-soft);color:var(--warn)}
.s-blocked{background:var(--crit-soft);color:var(--crit)}
.s-done,.s-resolved{background:var(--ok-soft);color:var(--ok)}
.s-closed{background:var(--idle-soft);color:var(--idle)}
.p-urgent,.v-high{background:var(--crit)} .p-high,.v-medium{background:var(--warn)} .p-normal{background:var(--info)} .p-low,.v-low{background:var(--idle)}
.tag{font-size:12px;font-weight:700;letter-spacing:.03em;text-transform:uppercase}
.tag.urgent,.tag.high-sev{color:var(--crit)} .tag.high,.tag.medium-sev{color:var(--warn)}
.late{color:var(--crit);font-weight:700}
.who{display:inline-flex;align-items:center;gap:6px;font-weight:600;color:var(--ink)}
.dot{width:20px;height:20px;border-radius:50%;display:grid;place-items:center;font-size:10px;font-weight:800;color:#fff;flex:none}

/* workload table */
.tbl-wrap{overflow-x:auto}
table{border-collapse:collapse;width:100%;font-variant-numeric:tabular-nums}
th,td{padding:8px 14px;text-align:left;border-top:1px solid var(--line);white-space:nowrap}
th{font-size:11.5px;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);font-weight:700;border-top:0}
td.num,th.num{text-align:right;font-family:var(--f-mono)}
.bar{height:6px;border-radius:3px;background:var(--sunk);min-width:70px;position:relative;overflow:hidden}
.bar i{position:absolute;inset:0 auto 0 0;background:var(--accent);border-radius:3px}
.bar i.hot{background:var(--crit)}

.feed{list-style:none;margin:0;padding:0}
.feed li{display:grid;grid-template-columns:62px minmax(0,1fr);gap:10px;padding:8px 14px;border-top:1px solid var(--line);font-size:13.5px}
.feed li:first-child{border-top:0}
.feed .when{color:var(--muted);font-size:12px;font-family:var(--f-mono);padding-top:2px}
.feed b{font-weight:700}

/* staff cards */
.staff-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(250px,1fr));gap:10px}
.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--r);padding:14px;display:flex;flex-direction:column;gap:10px;min-width:0}
.card .top-line{display:flex;gap:10px;align-items:center}
.card .dot{width:36px;height:36px;font-size:13px}
.card h3{font-size:15px;font-weight:800;overflow-wrap:anywhere}
.card .role{color:var(--muted);font-size:13px}
.card .counts{display:flex;gap:16px;font-size:13px;color:var(--muted)}
.card .counts b{font-family:var(--f-mono);color:var(--ink);font-size:15px;margin-right:4px}
.card.inactive{opacity:.6}
.card .acts{display:flex;gap:6px;flex-wrap:wrap}

/* sheet */
.overlay{position:fixed;inset:0;z-index:20;background:rgba(8,14,12,.45);display:flex;justify-content:flex-end}
.sheet{background:var(--bg);width:min(560px,100%);height:100%;overflow-y:auto;box-shadow:var(--shadow);display:flex;flex-direction:column;
  padding-top:env(safe-area-inset-top,0px);padding-bottom:env(safe-area-inset-bottom,0px);padding-right:env(safe-area-inset-right,0px)}
.sheet-head{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;padding:18px 20px 14px;background:var(--surface);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:1}
.sheet-head h2{font-size:19px;font-weight:800;overflow-wrap:anywhere}
.sheet-body{padding:18px 20px;display:flex;flex-direction:column;gap:18px}
.x{border:0;background:var(--sunk);width:32px;height:32px;border-radius:8px;cursor:pointer;font-size:18px;line-height:1;flex:none}
.form{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.form .full{grid-column:1/-1}
.form label{display:flex;flex-direction:column;gap:4px;font-size:12.5px;font-weight:700;color:var(--muted);min-width:0}
.form .req::after{content:" *";color:var(--crit)}
@media (max-width:460px){.form{grid-template-columns:1fr}}
.form-actions{display:flex;gap:8px;justify-content:flex-end;flex-wrap:wrap}
.facts{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px 16px;background:var(--surface);border:1px solid var(--line);border-radius:var(--r);padding:14px}
.facts div{min-width:0}
.facts dt{font-size:11.5px;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);font-weight:700}
.facts dd{margin:2px 0 0;font-weight:600;overflow-wrap:anywhere}
.facts select{padding:4px 8px}
.desc{white-space:pre-wrap;overflow-wrap:anywhere;background:var(--surface);border:1px solid var(--line);border-radius:var(--r);padding:12px 14px}
.desc.res{border-color:var(--ok);background:var(--ok-soft)}
.section-lbl{font-size:11.5px;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);font-weight:700;margin-bottom:6px}
.status-row{display:flex;gap:6px;flex-wrap:wrap}
.status-row button[aria-pressed="true"]{border-color:var(--accent);background:var(--accent-soft);color:var(--accent)}
.timeline{list-style:none;margin:0;padding:0 0 0 14px;border-left:2px solid var(--line);display:flex;flex-direction:column;gap:12px}
.timeline li{position:relative;font-size:13.5px}
.timeline li::before{content:"";position:absolute;left:-20px;top:6px;width:10px;height:10px;border-radius:50%;background:var(--surface);border:2px solid var(--muted)}
.timeline li.note::before{border-color:var(--accent);background:var(--accent)}
.timeline .w{color:var(--muted);font-size:12px}
.timeline .txt{white-space:pre-wrap;overflow-wrap:anywhere}

.toast{position:fixed;left:50%;bottom:calc(20px + env(safe-area-inset-bottom,0px));transform:translateX(-50%);background:var(--ink);color:var(--bg);padding:9px 16px;border-radius:9px;font-weight:600;z-index:30;box-shadow:var(--shadow);max-width:calc(100% - 32px)}
.muted{color:var(--muted)}
.empty-big{background:var(--surface);border:1px dashed var(--line);border-radius:var(--r);padding:36px 20px;text-align:center;display:flex;flex-direction:column;gap:10px;align-items:center}
.empty-big h3{font-size:16px;font-weight:800}
.empty-big p{margin:0;color:var(--muted);max-width:44ch}
@media (prefers-reduced-motion:no-preference){.sheet{animation:slide .18s ease-out}@keyframes slide{from{transform:translateX(24px);opacity:.6}}}

/* standalone additions */
html{-webkit-text-size-adjust:100%}
body{margin:0;font-size:14.5px}
img{max-width:100%}
.user-menu{margin-left:auto;display:flex;align-items:center;gap:8px;font-size:13px;color:var(--muted)}
.user-menu .who{font-size:13px}
.auth{min-height:100vh;display:grid;place-items:center;padding-block:32px}
.auth-card{background:var(--surface);border:1px solid var(--line);border-radius:14px;box-shadow:var(--shadow);padding:28px;width:min(420px,100%);display:flex;flex-direction:column;gap:18px}
.auth-card h1{font-size:22px;font-weight:800}
.auth-card p{margin:0;color:var(--muted)}
.auth-card .form{grid-template-columns:1fr}
.err{color:var(--crit);font-weight:600;font-size:13.5px;min-height:1em;margin:0}
.linkbox{display:flex;gap:8px;align-items:stretch}
.linkbox input{font-family:var(--f-mono);font-size:12.5px}
.chan{font-size:11px;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:var(--info)}
a{color:var(--accent)}
[hidden]{display:none!important}
.form .req::after{content:none}
.rq{color:var(--crit)}
/* clock */
.clock-btn.on{background:var(--ok-soft);border-color:var(--ok);color:var(--ok)}
.clock-btn .live{width:8px;height:8px;border-radius:50%;background:var(--ok);display:inline-block}
@media (prefers-reduced-motion:no-preference){.clock-btn .live{animation:pulse 2s ease-in-out infinite}@keyframes pulse{50%{opacity:.35}}}
.on-now{display:flex;flex-wrap:wrap;gap:8px;padding:12px 14px}
.on-chip{display:inline-flex;align-items:center;gap:8px;border:1px solid var(--line);border-radius:99px;padding:4px 12px 4px 4px;font-size:13px}
.on-chip .dur{font-family:var(--f-mono);color:var(--muted);font-size:12px}
.week-nav{display:flex;align-items:center;gap:8px}
td.day-cell{font-family:var(--f-mono);text-align:right;color:var(--muted)}
td.day-cell.has{color:var(--ink)}
tr.total td{font-weight:800;border-top:2px solid var(--line)}